Mental Health Speaker in Dallas, Texas

“Did you know? 77% of employers report an increase in workforce mental health needs,” says Business Group on Health’s 2024 Health Care Strategy Survey.

Joyce Marter, Mental Health Speaker in Dallas, TX (Travels from Florida)

Mental health continues to be a vital topic both at work and at home. This is where a mental health speaker in Dallas, Texas comes in.

According to the National Institute of Mental Health, millions of Americans are affected by mental illness and only half of those seek out and get treatment.

Further, recently surveyed working Americans indicate their stress levels have risen in recent years. A mental health speaker in Dallas, Texas can help improve this – helping to make your staff more productive and happier.

According to the World Health Organization, “Depression and anxiety cost the global economy $1 trillion each year, predominantly from reduced productivity.”

Why choose a mental health speaker in Dallas, Texas for your group?

Many times, business owners, leaders and HR personnel are tasked with providing team members with high-quality training and informational sessions. This is a perfect opportunity to schedule Joyce Marter, mental health speaker in Dallas, Texas.

Joyce is a dedicated and experienced mental health speaker in Dallas, Texas with a plethora of other accolades, including:

Business owner and CEO
Author
Counselor
Licensed Psychotherapist
Entrepreneur
Speaker
Consultant and coach
Mental health speaker in Dallas, Texas

Joyce is passionate about helping others gain control of their mental wellness and live their best lives. As an internationally renowned speaker, she understands how to create an engaging presentation that is valuable and well-received, as a mental health speaker in Dallas, Texas.

She has helped countless businesses and groups from 10 to hundreds of employees learn the tools and tips to help prioritize their mental wellness, financial wellness, work lives and home lives.

As a leading mental health speaker in Dallas, Texas, her presentations are interactive and keep participants interested and engaged. And the training providing not only helps staff members in their personal lives, but also in the workplace…a true win-win. are engaging, exciting and offer real and practical tips people can use right away to improve their mental fitness and lives.

Feelings that may come up for your employees about their workplace include:

Fear of losing their job
Fear of more
Feelings of inadequacy
Frustration

Irritability and Defensiveness
Overwhelm with uncertainty and change
Resistance to change

Stress, Depression, and Anxiety
Worsened mental health or substance misuse
Conflict between leadership/staff

Mental Health Speakers, Joyce Marter and Jason Marotzke

Book Joyce Marter or Jason Marotzke for Your Next Mental Health Speaking Event

With mental health challenges on the rise, now is the time to schedule an experienced mental health speaker to help you support your employees in a changing world and work environment. You can hire Joyce Marter and Jason Marotzke together or individually for your next speaking event.

General Presentation Information:

All presentations can be conducted virtually or in person.
Presentations can be altered to fit the specific needs of your audience, including combining 2-3 presentations.
Presentations are flexible and can be adapted from one hour to six hours, depending on your needs.
All presentations include a unique, dedicated landing page with downloadable copies of the slides, handouts, articles, and resources so attendees leave with a toolbox of new knowledge and skills.
Hybrid presentations and recordings are welcome.

Mentally fit staff members with help from mental health speaker in Dallas, Texas

When staff members are feeling their best, they are likely doing their best at work. Adversely, stressed out, anxiety-ridden people often fall behind at work or fail to give their jobs 100 percent.

With help from a mental health speaker in Dallas, Texas, you can position you and your team for success.

Mentally fit staff members tend to:

Come to work on time
Call out less
Smile and engage others at work
Come with fresh ideas and excitement
Remain loyal to the company
Welcome new tasks
Take ownership for their work

…and Joyce Marter, mental health speaker in Dallas, Texas, can help this happen!

Top-notch presentations from a mental health speaker in Dallas, Texas

As a leading and skilled mental health speaker in Dallas, Texas, Joyce works with you to customize a high-quality training session for your group. She takes your specific needs and goals and devises materials that will help achieve them.

Every training session is exciting, valuable and interactive chock full of proven tools, tips and resources. She also provides participants with material and resources to refer to after training.

Consistent feedback indicates that her sessions are well-received, and she is often invited back for more sessions.

The time is now to put your team’s mental wellness first with a training session from Joyce Mater, mental health speaker in Dallas, Texas!

Joyce Marter’s Signature Keynote Presentations

Mental health speakers tailor their presentations to diverse audiences through targeted messaging, cultural sensitivity, and personal anecdotes. They use interactive exercises and visual aids to engage their audience while integrating research and building empathy. Nuanced language is used to address the stigma surrounding mental health issues. By considering the unique needs of each group, speakers can create a safe and supportive environment for their audience members. Through their presentations, mental health speakers aim to empower individuals with the tools they need to take control of their mental health and seek help when needed.

The 2024 Health Care Strategy Survey indicates that 77% of employers report an increase in workforce mental health needs. According to the World Health Organization, depression and anxiety cost the global economy $1 Trillion each year, predominantly from reduced productivity.

In this eye-opening and instructive presentation, attendees will:

Learn the most current mental health in the workplace trends and statistics and what they mean for your industry and organization.
Identify the cost of unaddressed mental health and substance misuse for your organization.
Understand why old ways of handling mental health in the workplace are no longer sufficient. Receive practical strategies and programs to best address and support employee mental health as well as recommendations for implementation.
Leave with a toolkit of resources to bring back to your teams.

According to the APA, finances and the economy are top stressors for Americans, negatively impacting mental health. This high-energy and inspiring presentation is based on Joyce Marter’s award-winning and internationally published book, The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life. Twelve practices that are empirically proven to improve mental wellbeing and financial health will be shared through powerful and humorous storytelling.

Attendees will:

Learn the surprising and powerful interconnection between mental health and financial wellness. Identify how to identify and recover from money anxiety, intergenerational financial trauma, and financial infidelity.
Learn practices to leverage your psychology of money and change your money mindset.
Receive practical strategies, innovative self-assessment tools and exercises to improve both mental and financial health.
Leave motivated, empowered and equipped to transform your life and cultivate abundance, personally, professionally and financially.

This presentation can be conducted as a keynote, extended into a half or full day workshop, or broken into a series of 3-4 shorter presentations.

Do you need to reignite your mojo? In this inspiring and empowering presentation, renowned psychotherapist Joyce Marter shares the twelve keys to holistic success, which she identified after 25 years of counseling professionals. Through powerful examples from her own personal and professional journey and her amazing clients, you will become motivated to take the reins of your life and blossom into your greatest potential, at home and work.

By attending this presentation you will:

Expand your way of thinking about yourself, your life, and your purpose.
Understand how mindsets such as presence, abundance, compassion, and more can heal and transform your life.
Learn practical tools and strategies from narrative therapy, mindfulness, cognitive behavioral therapy, and more.
Receive a toolkit of self-assessment tools, exercises and resources to begin embracing these practices today.
Leave refreshed and motivated to take positive action to improve your life.

The unprecedented challenges of recent times—stress, uncertainty, and constant change—have profoundly impacted many of us, and our loved ones. Untreated burnout, anxiety, depression, and stress-related disorders have left countless struggling to cope with demands at home and work.

Join us for an inspiring and informative presentation where you’ll gain the tools to:

Combat stigma surrounding mental health by understanding its parallel importance to physical health.
Recognize signs of common mental health conditions in yourself and others.
Learn how to foster open, compassionate conversations about mental health both at home and at work.
Receive a toolkit of mental health information and resources to share.
Understand how to access and facilitate care as needed, fostering healing and resilience together.

In today’s fast-paced and uncertain world, individuals are confronted with persistent stressors and unpredictable challenges that erode mental resilience and lead to burnout.

In this refreshing and inspiring presentation, attendees will:

Learn that daily mental fitness practices can move us along the mental health continuum from struggling or surviving to thriving.
Understand the tremendous benefits of simple mindfulness practices and learn easy techniques they can start using right away.
Receive innovative tools to assess and improve their self-care practices and support systems. Create a plan to take actionable steps for improved mental wellness and establish systems of accountability.
Leave with a toolkit of mental fitness exercises and mental health resources.

By embracing these practical strategies for mental resilience, attendees will break free from the grip of chronic stress, strengthen their capacity to cope with challenges, and be more successful at home and work.

Without emotional intelligence and psychological safety, workplace dynamics suffer. Organizations can address this challenge by creating compassionate workspaces where employees feel supported, respected, and empowered to thrive. By fostering a sense of belonging and inclusivity, organizations can strengthen team cohesion and collaboration. Prioritizing emotional intelligence and psychological safety cultivates a culture of compassion and success.

Through this inspiring and informative presentation, participants will:

Foster a sense of belonging and inclusivity, promoting team cohesion.
Implement diversity initiatives and team-building activities.
Support employees in addressing diversity challenges.
Establish trust and openness, encouraging open communication.
Address conflicts constructively, viewing mistakes as learning opportunities. Develop emotional intelligence through mindfulness and resilience practices. Receive resources for ongoing support and development.

Rapid AI advancements exacerbate burnout and overwhelm among employees, negatively impacting morale and productivity. Employees face increased stress and anxiety due to the uncertainty of adapting to new technologies and uncertainty as to how their positions will be changed or even eliminated.

In this proactive, supportive and empowering presentation, attendees will learn how to:

Practice acceptance that change is a normal part of growth and development.
Adopt a growth mindset to cultivate resilience..
Detach from expectation, outcome & that which we can’t control.
Empower ourselves to identify and embrace what is within our control.
Learn stress & anxiety reduction techniques to successfully navigate change.
Mindfulness Strategies Including Adopting a Growth Mindset & Cultivating Health.
Access Support for Positive Mental Health & Career Success.

By proactively preparing employees for AI-induced changes and supporting their mental well-being, organizations foster a resilient and high-performing workforce capable of thriving in the face of technological advancements.

In today’s fast-paced work environments, mindfulness emerges as a crucial tool for fostering resilience, enhancing emotional intelligence, and promoting overall well-being. This presentation aims to equip participants with practical strategies and resources to integrate mindfulness into their daily work routines, ultimately creating a more productive and harmonious workplace culture.

Participants will be inspired and equipped to:

Develop Healthy Detachment: Learn techniques to cultivate healthy detachment from stressors and challenges, promoting a balanced approach to work-life integration.
Become a Single Tasker to Recover from the Disease of Being Busy: Learn strategies to chunk related tasks, silence notifications, and set healthy boundaries to increase productivity and reduce stress, errors, accidents and injury in the workplace.
Enhance Emotional Intelligence: Explore how mindfulness practices can strengthen selfawareness, self-regulation, and empathy, fostering better interpersonal relationships and decision-making.
Utilize Mindfulness Resources: Gain access to practical resources and tools for incorporating mindfulness into daily routines, including guided meditations, breathing exercises, and relaxation techniques.

Participants will participate in an invigorating guided meditation and leave empowered to create a workplace environment that values mindfulness, emotional resilience, and holistic well-being, ultimately contributing to improved focus, productivity, and employee satisfaction.

Workplace mental health challenges impact productivity and morale, demanding proactive leadership to protect employee well-being and organizational success.

This presentation equips leaders to:

Recognize mental health trends and addiction issues, identifying early warning signs.
Foster open communication and psychological safety through active listening and honest discussions.
Implement regular check-ins and performance reviews to monitor employee well-being.
Understand leaders’ roles in supporting employees with mental health concerns.
Be aware of legal and confidentiality issues while prioritizing employee privacy.
Cultivate empathy and support, promoting a psychologically safe work environment.

Organizations Inspired By Joyce

Jason Marotzke Presentations and Topics

Jason Marotzke is a seasoned presenter for children, teens and adults on a variety of topics related to communication, leadership, and wellness. Jason uses humor, language, and examples that are appropriate for this age group, which increases audience engagement and results. He is highly skilled at facilitating discussion and promoting psychological safety for important discussions and learning to take place, especially around topics that are often sensitive or charged.

MEETING PLANNER ONE SHEET

CORPORATE PRESENTATIONS AND TOPICS

CONTINUING EDUCATION PRESENTATIONS

Jason Marotzke’s Signature Keynote Presentations

Hybrid and remote work can leave employees and teams feeling disconnected and operating in silos, decreasing collaboration, efficiency, and teamwork. Strong rapport, communication, collaboration, and positive morale are essential elements for organizational achievement and success. This engaging workshop incorporates playful and interactive exercises designed to apply impactful communication and collaboration skills derived from improv.

Through experiential learning, participants will:

Deepen their understanding of themselves and their colleagues.
Acquire valuable tools for enhancing relationship development.
Foster synergistic team dynamics.
Bond through play, laughter and a unique, shared experience.
Identify actionable collaborative practices that can be effectively integrated into their workplace environment.

Neurodivergent conditions like Attention Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD), Dyslexia and others influence people’s learning, communication, and work processes, posing unique challenges (and opportunities!) in the workplace. Join us for an enlightening and interactive training session where participants will delve into the concept of neurodiversity and its implications at work.

Through this session, attendees will:

Increase their understanding of neurodivergence through relatable case examples.
Discover the benefits of a neurodiverse workforce.
Explore actionable steps to become strong allies and advocates for neurodivergent individuals.
Receive information and resources on how to successfully manage neurodiversity in ourselves and others.
Cultivate a conscious, inclusive and supportive workplace culture for those who think and work differently.

When LGBTQIA+ individuals do not feel welcome or affirmed in the workplace, it impairs their mental health and wellbeing and negatively impacts the workplace through lost talent. This informative and interactive training session is designed to empower participants in creating a welcoming and inclusive workplace environment for LGBTQIA+ individuals so we can survive and thrive together.

In the session, attendees will:

Dismantle stigma, foster openness, and learn how to cultivate inclusivity through powerful and relatable case examples.
Identify key challenges and barriers faced by transgender and gender diverse individuals within the workplace.
Master affirmative LGBTQIA+ terminology and adopting gender-neutral language practices so all feel seen, heard and valued.
Address implicit biases and microaggressions that impact LGBTQIA+ employees, vendors, clients and customers.
Recognize the pivotal role of allies and ambassadors in creating a supportive environment.
Leave with a toolkit of resources to share with others at home and work.

Bullying and sexual harassment impair employee health and wellness and are detrimental to workplaces on every level. Join us for an informative session dedicated to promoting a respectful and inclusive workplace environment.

Participants will:

Identify harassment and bullying behaviors
Understanding their impact on individuals, families, teams and organizations
Learn practical strategies to prevent and address these issues effectively
Participate in case examples and role plays to gain confidence in speaking up, empowering the bystander, and encouraging reporting to stop inappropriate behaviors
Gain actionable insights and tools to cultivate a culture of respect, fostering a safe and supportive workplace for all

Power imbalances can negatively impact relationships, group dynamics, and productivity at work. This engaging and enlightening DEI training session will help participants grasp the concept of intersectionality and how their various identities shape their experiences, as well as those with whom they interact at work. By fostering this awareness, attendees will be inspired to explore how their identities can empower them to speak up and support those facing adversity and challenges, leading to a more empowered, balanced and collaborative work culture.

By the end of the session, participants will:

Gain a comprehensive understanding of intersectionality and its personal relevance. Acknowledge that their intersectional identities influence their access to resources and knowledge.
Learn about the significance of creating safe spaces for open and honest discussions.
Reflect on their own identities and assess their impact on their life experiences.
Recognize their potential to leverage their identities to assist individuals facing barriers.
Engage in discussions on utilizing their insights as Allies and Advocates.
Acquire skills to establish and maintain safe spaces within their environments.
Understand the importance of initiating courageous conversations.
Develop an action plan with SMART goals to drive meaningful progress.

The above presentation can be a half-day or full-day interactive and experiential workshop, or be broken down into three separate, shorter presentations:

1. Foster Safe Spaces: Easy Way to Empower Courageous Conversations

When people don’t feel safe at work to speak up, they shut down, leading to decreased productivity, problem solving and collaboration. This initial training session is designed to lay the groundwork for fostering open and constructive dialogues aimed at driving positive outcomes in teams and organizations. Participants will be equipped with strategies for building supportive and effective group dynamics, encompassing effective communication techniques, the use of affirming language and behavior, adopting supportive roles, providing constructive feedback in a constructive manner, enhancing active listening skills, and understanding the pivotal roles of compassion and respect in these environments.

2. Explore Your Intersectionality: Quick Methods to Understand Our Diverse Identities & Contributions

If we don’t possess self-awareness, we can inadvertently impair relationships with those we communicate with during the workday. Self-awareness is the top attribute for which top companies such as Google look for in job candidates, because it is the key to emotional intelligence and success in the workplace. This follow-up workshop delves deeper into how the complexities of our personal experiences have shaped our identities. Participants will explore historical perspectives on intersectionality, examining how individual identities are formed and their profound impacts, personally and professionally. Attendees will engage in activities to map out their intersectional identities to increase self-awareness, compassion and EQ.

3. Strengthen Allyship & Advocacy: Practical Steps to Leverage Intersectional Understanding for Workplace Success

In order to correct systemic power imbalances that harm employees’ workplace culture, we need to empower allies and advocates to support and empower others. This training session reinforces previous learning by revisiting resources and milestones achieved, and guides participants in developing practical personal and professional plans to amplify their roles as strong allies and advocates. Utilizing intersectionality identity maps, attendees will expand their repertoire of supportive strategies. Discussions will cover the significance of allies and advocates and their collective impact. Resources on common practices will be shared, alongside opportunities for creating tailored action plans. The session will also facilitate group discussions and the formation of accountability partnerships.

Join us for an inspiring and informative presentation where you’ll gain the tools to:

Combat stigma surrounding mental health by understanding its parallel importance to physical health.
Recognize signs of common mental health conditions in yourself and others. Learn how to foster open, compassionate conversations about mental health both at home and work.
Receive a toolkit of mental health information and resources to share.
Understand how to access and facilitate care as needed, fostering healing and resilience together.

Workplace mental health challenges impact productivity and morale, demanding proactive leadership to protect employee well-being and organizational success.

This presentation equips leaders to:

Recognize mental health trends and addiction issues, identifying early warning signs.
Foster open communication and psychological safety through active listening and honest discussions.
Implement regular check-ins and performance reviews to monitor employee wellbeing.
Understand leaders’ roles in supporting employees with mental health concerns.
Be aware of legal and confidentiality issues while prioritizing employee privacy.
Cultivate empathy and support, promoting a psychologically safe work environment.

In today’s fast-paced and uncertain world, individuals are confronted with persistent stressors and unpredictable challenges that erode mental resilience and lead to burnout.

In this refreshing and inspiring presentation, attendees will:

Learn that daily mental fitness practices can move us along the mental health continuum from struggling or surviving to thriving.
Understand the tremendous benefits of simple mindfulness practices and learn easy techniques they can start using right away.
Receive innovative tools to assess and improve their self-care practices and support systems.
Create a plan to take actionable steps for improved mental wellness and establish systems of accountability.
Leave with a toolkit of mental fitness exercises and mental health resources.

In this proactive, supportive and empowering presentation, attendees will learn how to:

Practice acceptance that change is a normal part of growth and development.
Adopt a growth mindset to cultivate resilience..
Detach from expectation, outcome & that which we can’t control.
Empower ourselves to identify and embrace what is within our control.
Learn stress & anxiety reduction techniques to successfully navigate change.
Mindfulness Strategies Including Adopting a Growth Mindset & Cultivating Health.
Access Support for Positive Mental Health & Career Success.

Participants will be inspired and equipped to:

Develop Healthy Detachment:Learn techniques to cultivate healthy detachment from stressors and challenges, promoting a balanced approach to work-life integration.
Become a Single Tasker to Recover from the Disease of Being Busy: Learn strategies to chunk related tasks, silence notifications, and set healthy boundaries to increase productivity and reduce stress, errors, accidents and injury in the workplace.
Enhance Emotional Intelligence: Explore how mindfulness practices can strengthen self-awareness, self-regulation, and empathy, fostering better interpersonal relationships and decision-making.
Utilize Mindfulness Resources: Gain access to practical resources and tools for incorporating mindfulness into daily routines, including guided meditations, breathing exercises, and relaxation techniques.

Through this inspiring and informative presentation, participants will:

Foster a sense of belonging and inclusivity, promoting team cohesion.
Implement diversity initiatives and team-building activities.
Support employees in addressing diversity challenges.
Establish trust and openness, encouraging open communication.
Address conflicts constructively, viewing mistakes as learning opportunities.
Develop emotional intelligence through mindfulness and resilience practices.
Receive resources for ongoing support and development.

Why Choose Dallas, TX’s Own Joyce Marter as a Mental Health Speaker for Your Business or Organization?

It takes a special kind of person to be a mental health speaker who possesses empathy, compassion, and an unwavering commitment to helping others. These individuals have undergone extensive training and have developed unique qualifications that allow them to connect with their audiences deeply. While speaking engagements may not always provide financial stability, these inspiring individuals are motivated by something far more valuable: the knowledge that they are making a difference in people’s lives. Virginia Woolf once said, “You cannot find peace by avoiding life.” Mental health speakers embrace life wholeheartedly and inspire others to do the same.

You can inquire about Joyce or Jason’s speaking services through the form below.

Testimonials

“Joyce Marter’s business, Urban Balance, was one of the platform acquisitions to form Refresh Mental Health, a collection of top clinical mental health practices across the country. Joyce is a local, regional and national leader in the field of outpatient mental health counseling and has been a leader for Refresh from day one. I’m honored to call Joyce not only part of our Refresh management team, but also a life-long friend.”

Steve Gold, JD, MPH, MBE

CEO of Refresh Mental Health

“Employee mental health is a top concern for today’s C-Suite executives, particularly with an increase in distributed workforces. Joyce spoke to our CEO, CFO and CHRO communities to share pragmatic advice to help remote employees overcome the most common obstacles that impair productivity and help them implement strategies to cultivate positive morale, engagement, and wellness in an online work environment. She is an excellent presenter, and our audience gave her high marks for her enthusiasm and practical insights.”

Jamie Tassa

Vice President, Chief Executive Group

“Joyce delivered a three-part series to our audience of more than 200 Chief Financial Officers. It was one of the most popular sessions we have offered in our 16-year history, with several members indicating that it was among the most important programs they have ever attended….The CFO Leadership Council hosts almost 300 events per year, and Joyce ranks among the very best speakers we have had.”

Jack McCullough

CFO Leadership Council

“’Mental health and financial wealth are two topics that our community of architects struggle with every day… most often in silence. Joyce’s open, honest and friendly presentation brought permission to discuss and a solution to engage everyone in the room. A much-needed message at a time we need it most.’”

Mark R. LePage, AIA, NCARB

Founder, EntreArchitect

“Thank you for taking the time to share your expertise with us this week. Your insights were incredibly valuable and your presentation truly resonated with all of us. We are genuinely appreciative of the knowledge and experiences you shared, and I’m confident that many of the concepts you introduced will positively impact our daily work lives. We look forward tocollaborating with you in thefuture.”

LaTasha Sykes

Director of Finance
Hotel Intercontinental Chicago

“Joyce’s presentation for our board retreat was extremely impactful and meaningful. Our audience felt such a connection with her as she brought a comfort level to a topic that is very sensitive. Her information was invaluable to our audience.”

Stacy Baker

Aires, A Global Relocation Company

“Even though Joyce has built a multi-million dollar company when she speaks on stage, she injects humor and authenticity – so she becomes relatable to all audiences. Joyce uses her mental health and business background to inspire audiences to find more success, fulfillment, and balance in their lives. She commands the room with authority, yet makes each person feel like they know her. Her presentations are full of heart and are incredibly inclusive. She’s perfect for large and small audiences. Book her!”

Kathryn Janicek

Three-time Emmy Winning Producer

“Joyce was the keynote speaker at the Illinois Counseling Association’s Annual Southern Conference in March of 2019. We were so grateful to have her speaking on “The Keys to Success in the Counseling Profession.” She came in very prepared, had a very professional set-up with her inspiring signage and quality visual presentation, and was a high-energy, engaging speaker. She set the tone for the entire conference, putting everyone into high spirits and truly helped them to think about their journeys and ways to move forward and improve despite challenges. Our attendees raved about her wheels of self-care, support, and professional satisfaction – both for themselves and their clients. Thank you, Joyce, for your professionalism, relatability, and overall fantastic presentation!”

Rachel Gorsuch

Illinois Counseling Association Division Coordinator

“Joyce Marter has delivered outstanding educational presentations for the Illinois Mental Health Counselors Association. The feedback we received from attendees of her presentations was that she conveyed practical business advice from a personal perspective in an easy going, down-to-earth way, and that she is a very skilled presenter with an excellent style of capturing and holding her audience’s attention.”

Dan Stasi

Executive Director, Illinois Counseling Association

“I heard Joyce Marter speak last week at the American Counseling Association Leadership Training. She was authentic & vulnerable (the things we read about & strive to achieve) and was an excellent storyteller, full of wisdom. One thing that stood out was after years of practice, she still seems ever mindful of why she does what she does: the clients and the potential counselors have to impact for healing and good.”